Frequently Asked.
Concerto is the app you open after you buy the ticket. Instead of juggling maps, reviews, and ticketing websites, Concerto gives you one hub for your entire night out — curated city guides, venue logistics (parking, bag policies, concessions), official setlists, and tour guides for 346+ venues worldwide.
Yes. The core of Concerto is completely free — Events Near Me, City Guides, Setlists, Bag Policies, Parking, and 1-Tap Rideshare routing at no cost. Concerto Premium ($7.99/month or $69.99/year) unlocks AI Bag Check, Live Mode, and Concerto+ AI itineraries.
As part of Concerto Premium, hold your bag up to your phone’s camera. Our AI estimates your bag’s dimensions and structure, cross-references it with your specific venue’s official policy, and gives you an instant Pass, Warn, or Fail verdict — before you leave the house.
Concerto+ is our AI-powered itinerary builder. Tell it your show, your city, and your vibe — it generates a full evening including dinner reservation timing, ideal arrival window, and post-show plans mapped precisely around your venue.
Live Mode is your in-show companion. Once you arrive at the venue, the app shifts into a real-time experience. When the show ends, you receive a beautifully designed, shareable Story Card documenting your whole night — like a Strava post for your concert.
Concerto currently covers 346 major venues, stadiums, arenas, and festivals worldwide — with verified bag policies, parking guides, concessions breakdowns, city guides, and rideshare zones for each. Browse the full list at concertocity.com/venues. The database is constantly growing.
Yes — Concerto has dedicated tour guide pages for 65 active tours in 2026, including setlists, show dates, official ticket links, and per-venue guides for every stop. You can browse all tours at concertocity.com/tours.
No. Concerto is not a ticketing platform. Each tour guide links directly to the official, verified ticketing site so you can buy safely without going through a third party.
Email us anytime at support@concertocity.com. We’re here to make your night flawless.